Simülasyonu uygulayan firmalardan sadece bazıları : Alstom, Bombardier, Capital One, DHL, Arçelik, Pfizer, Johnson & Johnson, GE Capital, JPMorgan Chase, Volvo, Quest Diagnostics

The Courier Simulation is a one-day simulation that comes as close as you can get to a real life process improvement, Lean or Lean Six Sigma experience. It's fun, hands-on, fast-paced, and is consistently rated by participants as one of their most valuable training experiences.

Developed first for General Electric Capital Corporation, the simulation has been enthusiastically received by the world's largest corporations.

A Shared Experience Essential to Successful Change Efforts.

The Courier Simulation is designed to achieve breakthrough thinking with everyone who is critical to process improvement, Lean or Lean Six Sigma - from senior executives to salespeople to support staff to the service professionals who deal directly with customers.

By the end of day, you will:

• understand the language of process improvement and Six Sigma
• have a working knowledge of the tools of process improvement/ Six Sigma and how to apply them
• see how to remove non-value—added activities
• experience how to overcome the barriers between manager and employees
• discover how imprecise, ambiguous information can stall process improvement
• learn how to analyze data and identify areas of improvement

realize the dramatic improvements that come with paying attention to customers and measuring and analyzing core processes.

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